Terms of Service

Effective 22.08.2026

Accepting These Terms

These Terms of Service (the "Terms"), together with our Privacy Policy and Imprint, form the agreement between Florian Haase ("we", "us", or "our") and you ("you", "your", or the "User") regarding access to and use of the LaunchBert website, web application, Chrome extension, embeddable badge HTML, and related services (collectively, the "Service").

By creating an account or purchasing a paid plan, you agree to these Terms. Please read them carefully. How we may update these Terms is described under Terms Modification below.

Eligibility

You may use the Service only if you are at least 18 years old and have the legal capacity to enter into a binding contract. If you use the Service on behalf of a business, you confirm that you are authorized to bind that business to these Terms.

Contract Formation

Scope of Application

These Terms govern the provision of the Service by us to you. For paid plans purchased through our checkout, the payment transaction is processed by Creem.io as merchant of record as described below.

Contractual Structure

Two related relationships may apply when you buy a paid plan:

• Purchase contract with Creem: Billing, invoicing, taxes, refunds, and chargebacks for paid plans purchased through our checkout are handled by Creem.io as merchant of record. That purchase contract is concluded between you and Creem.
• Service contract with us: These Terms govern your access to and use of the LaunchBert Service, including free and paid entitlements we unlock after a successful purchase.

A refund or successful chargeback processed by Creem ends your paid entitlements in the Service. Your account may remain available on the free tier unless the account is terminated. If Creem refunds a purchase but paid access has not yet been removed, contact us so we can align your entitlements.

Merchant of Record for Paid Plans

If you purchase a paid plan through our checkout, the transaction is processed by Creem.io acting as merchant of record. In that case, the purchase contract (including billing, invoicing, taxes, refunds, and chargebacks) is concluded between you and Creem. These Terms continue to govern your use of the Service.

Consumer vs. Business Customer

• Consumer: Any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.
• Business Customer: A natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

Offer and Acceptance

The services described on our website do not represent binding offers on our part, but serve to make a binding offer by you.

For paid plans purchased via Creem, you submit your offer through the checkout provided by Creem. The conclusion of the purchase contract, payment processing, and contract documents are governed by Creem’s checkout flow and buyer terms.

Contract Text Storage

If you purchase a paid plan via Creem, the contract text and transaction documents are provided by Creem. Order-related information shown in the Service is provided for convenience and does not replace the contract documents issued by Creem.

Error Correction

Before you submit your order via the online checkout, you can recognize possible input errors by carefully reading the information displayed on the screen. You can correct your entries in the electronic ordering process using the usual keyboard and mouse functions until you click the button that completes the ordering process.

Language

The contract is concluded in English language.

Order Processing

Order processing and contact usually take place via email and automated order processing. You must ensure that the email address you provide for order processing is correct so that emails sent by us or Creem can be received at this address.

Service Description

Service Provision

We provide you with software in digital form via the Internet for the duration of the agreed contract period. To this end, we enable you to access the software that remains on our server. The scope of functions and technical specifications of the software are described in more detail in the service description on our website. We are only obliged to provide the software with the functionalities defined in more detail in the service description. In particular, we are not obliged to establish and maintain the data connection between your IT system and our server.

LaunchBert helps you manage product launches to directories. Depending on your plan and available features, this may include creating and managing product information, tracking launch directories, embedding directory badges on your website via our server-rendered badge HTML endpoint, using our Chrome extension to assist with directory submission forms, and listing your product on LaunchBert’s public launches page.

Software Updates

We may update the software at irregular intervals. During the contract term, we will provide updates that are necessary to maintain the contractual conformity of the Service, including security updates, and we will inform you about such updates as required. You are responsible for installing updates where this is necessary for using the Service on your side (e.g., browser updates or Chrome extension updates). Feature changes within an operated plan may occur as part of ordinary product development, without prejudice to your statutory rights.

Storage Space

We provide you with limited storage space on our servers for using the software. The scope of the storage space is described in more detail in the service description on our website.

Service Availability

Our services are offered subject to availability. 100% availability is technically not realizable and therefore cannot be guaranteed to you by us. However, we strive to keep the service as constantly available as possible. In particular, maintenance, security, or capacity concerns as well as events that are not within our sphere of influence (disruptions to public communication networks, power failures, etc.) can lead to disruptions or temporary shutdown of the service. For consumers, statutory rights remain unaffected.

Data Security

We take appropriate measures for data backup according to the state of the art. However, we are not subject to any custody obligation. You are responsible for adequate data backup yourself.

Right of Withdrawal

Withdrawal Right for Consumers

If you are a consumer, you have a right of withdrawal in accordance with the following provisions.

Withdrawal Period

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

How to Exercise Withdrawal (Including Electronic Withdrawal Function)

If you purchase a paid plan via Creem as merchant of record, you must exercise your right of withdrawal towards Creem. Where Creem provides an online interface for the purchase, Creem must make an electronic withdrawal function available in accordance with applicable law (§ 356a BGB), typically labeled in a clear way such as “Vertrag widerrufen” / “Cancel contract” and “Widerruf bestätigen” / “Confirm withdrawal”. Use that function on Creem’s online interface where available.

You may also withdraw by an unequivocal statement to Creem, for example by email:

Armitage Labs OÜ (Creem.io)
Telliskivi Street 57b/1
Tallinn 10412
Estonia

support@creem.io

If you conclude a contract directly with us (not via Creem as merchant of record), you must inform us (Florian Haase, support@launchbert.com) of your decision to withdraw by an unequivocal statement (e.g., email). Where we conclude such a contract via our online interface, we will provide an electronic withdrawal function in accordance with § 356a BGB. You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from a paid plan purchase contract concluded with Creem as merchant of record, Creem will reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which Creem is informed about your decision to withdraw. If you withdraw from a contract concluded directly with us, we will reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw.

The reimbursement will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Withdrawal from a Creem purchase ends your corresponding paid entitlements in the Service as described under Contractual Structure.

If you expressly requested that the performance of a service begins before the end of the withdrawal period (for example by ticking a corresponding checkbox before checkout) and you withdraw, you may owe proportionate value compensation (Wertersatz) for the part of the service provided up to the time you notify the withdrawal, based on the total price, as permitted by law (§ 357a Abs. 2 BGB).

Loss of Withdrawal Right

If the contract is a service contract and the service has been fully performed, your right of withdrawal expires only if performance has begun after you have expressly consented that performance begins before the end of the withdrawal period and you have acknowledged that you lose your right of withdrawal upon full performance (§ 356 Abs. 5 BGB). Mere use of the Service during the withdrawal period does not by itself extinguish the withdrawal right for a paid digital service.

Model Withdrawal Form

If you wish to withdraw from a Creem purchase contract, please complete and return this form (or use Creem’s electronic withdrawal function where available):

To: Armitage Labs OÜ (Creem.io), support@creem.io, Telliskivi Street 57b/1, Tallinn 10412, Estonia

I/We () hereby give notice that I/We () withdraw from my/our (_) contract for the provision of the following digital service (*),

Purchased on (_),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) Delete as appropriate.

Communications

We may send you emails that are necessary to provide the Service and manage your account (for example sign-in codes, security notices, billing-related notices we receive or must relay, and material changes to these Terms).

Marketing emails are sent only where permitted by law, for example where you have given consent or where another statutory basis applies. You can object to marketing emails at any time using the unsubscribe mechanism in the email or by contacting us.

Usage Rights

Grant of Usage Rights by Provider

We are the owner of all usage rights required to provide the Service. Unless otherwise specified in the service description on our website, we grant you a non-exclusive, non-transferable right to use the Service for private and business purposes within the scope of these Terms and your plan. For paid plans, the duration of that right is described under Payment Terms and Use License. Any use of the Service beyond this scope is not permitted.

Grant of Usage Rights by Customer

We are entitled to use content and information that you provide to us within the scope of your contractual obligations for the Service and whose processing is necessary for proper service provision. You grant us free of charge, non-exclusively and limited to the duration of the contract the usage rights required for this purpose, in particular the right to permanent provision and storage, the right to reproduce and the right to process, and warrant that you are entitled to grant these usage rights.

Where your product is listed on LaunchBert’s public launches page, you grant us a non-exclusive, worldwide, royalty-free license to display your product name, website URL, tagline, descriptions, domain rating information, and the list of directories your product is listed in, for the purpose of operating that public listing and related discovery features.

Intellectual Property

We claim no intellectual property rights over the product information, branding, or content you submit about your own products.

You acknowledge and agree that we own all right, title, and interest in and to the Service, including without limitation all intellectual property rights. You agree that you will not copy, reproduce, alter, reverse engineer, clone, or modify the Service or create derivative works from the Service, except to the extent such restriction is prohibited by mandatory law.

Use License

LaunchBert may offer both a free service option with a limited set of features and paid plans that provide access to an extended set of features.

License Grant

Upon purchasing a paid plan, you are granted a non-exclusive, non-transferable right to use the paid features included in that plan for as long as we continue to operate LaunchBert and offer those features, subject to these Terms. A one-time purchase is not a subscription, does not auto-renew, and does not guarantee that LaunchBert will exist indefinitely. If we discontinue the Service or a paid feature set, access to the discontinued parts ends after reasonable prior notice where practicable.

Upgrading from a lower paid plan to a higher paid plan (for example Pro to Max) requires a separate one-time purchase of the higher plan. After successful payment, the higher plan’s entitlements replace the prior paid plan’s entitlements.

Accounts, Passwords, and Security

To use core features of the Service (such as creating products, managing badges, or using the Chrome extension with your account), you must create a user account. You are responsible for maintaining the security of your account, and you are solely and strictly liable for any activity that occurs under your username. You also agree not to access, or attempt to access, other Users' accounts and/or data.

When you delete any of your data in the Service or if you request deletion of your user account by contacting us at support@launchbert.com, your data will be flagged for removal and will be deleted from our systems within 30 days, and from backups within 90 days, unless longer retention is required by law.

Customer Obligations

Technical Requirements

You are responsible for ensuring that the hardware and software you use, including workstations, routers, data communication devices, browsers, and browser extensions, meets the minimum technical requirements for using the currently offered Service version.

Access Data Protection

You are obliged to protect and keep the access data provided to you from third-party access according to the state of the art. You ensure that use only takes place within the contractually agreed scope. Unauthorized access by third parties must be reported to us immediately.

Content Restrictions

You may not store any data on the storage space provided that violates applicable law, official requirements or orders, third-party rights, or agreements with third parties.

Data Protection Compliance

The content you store on the storage space allocated to you may be protected by data protection law. You are responsible for checking whether your use of personal data meets data protection requirements. You remain the controller of personal data you upload about third parties. Where we process personal data on behalf of a business customer as a processor, that business customer may request a data processing agreement (DPA) by contacting us at support@launchbert.com.

Data Backup

You are responsible for regularly taking appropriate data backups.

Security Measures

You are obliged to check your data and information for viruses or other harmful components before entering them and to use appropriate measures (e.g., virus protection programs) that correspond to the state of the art.

System Integrity

You must ensure that programs, scripts, etc. installed by you do not endanger the operation of our server or communication network or the security and integrity of other data stored on our servers.

Enforcement Measures

If programs, scripts, etc. installed by you endanger or impair the operation of our server or communication network or the security and integrity of other data stored on our servers, we may deactivate or uninstall these programs, scripts, etc. If the elimination of the danger or impairment requires this, we are also entitled to interrupt the connection of the content stored on the server to the Internet. We will inform you about this measure without undue delay.

User Conduct and Responsibilities

Users are granted the freedom to utilize the Service in a manner they deem suitable, subject to the adherence to laws and regulations. However, the following actions are explicitly prohibited:

• Engaging in any illegal activity using the Service.
• Using the Service to generate, share, or distribute content that is illegal, including content that is hateful or discriminatory in a manner prohibited by applicable law.
• Submitting false, misleading, or infringing product information.
• Attempting to abuse or overload the Service through automated requests or excessive usage patterns.
• Using the Chrome extension or any automation features in a way that violates third-party website terms, applicable law, or directory submission rules.
• Circumventing CAPTCHAs, authentication, rate limits, or other security or abuse-prevention measures on third-party websites.

Prohibited Products and Services

In addition to the conduct rules above, you may not use the Service to create, promote, or launch products or services that fall into any of the following categories:

• Illegal goods or services, including controlled substances, weapons, ammunition, or explosives, and products violating export controls or trade sanctions.
• Counterfeit, stolen, or intellectual-property-infringing goods, including pirated software, media, or knockoff merchandise.
• Adult content and services, including pornography, escort services, or other sexually explicit offerings.
• Gambling, betting, casino, or other games-of-chance products that are not properly licensed in the jurisdictions where they are offered.
• Multi-level marketing (MLM), pyramid, or Ponzi schemes, and other deceptive income-opportunity products.
• Malware, spyware, hacking tools, exploit kits, or services designed to circumvent security measures, DRM, or platform terms.
• Unlicensed financial products or services, including unregistered securities or crypto-asset offerings, and unlicensed lending or payday-loan products.
• Scams, phishing tools, or fraudulent products, and services that generate fake engagement such as bot followers, fake reviews, or fake traffic.
• Products or content that promote hate speech, violence, or discrimination, or that target, exploit, or endanger minors.

We may reject, remove, or delist any product that falls into these categories at our discretion, in accordance with Content Moderation and Restrictions above.

Product Eligibility

Products added to LaunchBert must already be live and publicly accessible through a website that launch directories can link to. Waiting lists, beta or test versions, and products that are not yet available to the public are not eligible for the Service.

Chrome Extension

Where offered, the Chrome extension must be installed from the official distribution channel we designate (for example the Chrome Web Store). The extension assists with filling forms using your product data; it does not authorize you to ignore third-party terms, robots restrictions, or applicable law. You remain solely responsible for submissions you make on third-party sites.

Responsibilities

• Users are solely responsible for the accuracy and legality of their product information, badge embeds, and directory submissions.
• Users confirm that every product they add is live and publicly accessible.
• Users must ensure their use of the Service complies with all applicable laws and regulations, including the terms of third-party launch directories.

Liabilities

• We are not liable for acceptance, rejection, ranking, or listing decisions made by third-party launch directories.
• Domain rating and similar metrics shown in the Service are provided for informational purposes and may be incomplete, delayed, or inaccurate.

We may take measures described under Content Moderation and Restrictions if you violate these guidelines. By creating an account or purchasing a paid plan, you agree to uphold these standards of conduct.

Content Moderation and Restrictions

General Principles

We are generally not obliged to proactively check the content uploaded by customers for their legality or compatibility with third-party rights or these Terms. However, we reserve the right to check customer content for legality on a case-by-case basis on our own initiative and to take measures in accordance with the following provisions in the event of violations.

Illegal content includes, without limitation, content that infringes intellectual property rights, content that is defamatory, fraudulent, or otherwise unlawful under applicable law, and content that we are required to remove by law or by a competent authority.

Points of Contact

For notices about illegal content, authority requests related to the Service, and recipient inquiries about content-moderation decisions, you may contact us at support@launchbert.com or via our contact form. The same contact details are available in our Imprint.

Reporting Mechanism

Any person or entity may report allegedly illegal content hosted on the Service by electronic means (email or contact form). To help us process a notice efficiently, please include where possible:

• A sufficiently substantiated explanation of why the information is considered illegal content
• The exact electronic location of the information (for example the URL of the public listing or other precise identifier)
• Your name and email address
• A statement confirming your good-faith belief that the information and allegations in the notice are accurate and complete

We will send an acknowledgement of receipt without undue delay where required, review the notice in a timely, diligent, non-arbitrary, and objective manner, and inform the reporter of our decision regarding the reported information, including available possibilities for redress, where applicable. We may forward the substance of a report to the customer who uploaded the reported content. The identity of the reporting person will only be disclosed to that customer if this is absolutely necessary.

Content Review Process

In the case of reports and within the framework of reviews carried out on our own initiative, human content control is generally carried out. In individual cases, automated technical review procedures can be used as a supplement. Where automated means are used for processing a notice or taking a decision, we will include information on such use in the relevant notification.

Enforcement Measures

If the illegality of content published by a customer, or a material violation of these Terms, is determined on the basis of a report or within the framework of a review on our own initiative, we are entitled to take one or more of the following measures at our reasonable discretion, applying the proportionality principles below:

• Warning the publishing customer
• Temporary blocking or permanent deletion of the affected content
• Temporary or permanent suspension of contractually assumed obligations
• Termination of the contractual relationship (ordinary or extraordinary for important reasons)

Except where immediate action is necessary (for example illegal content, security risk, fraud, or orders by competent authorities), we will generally provide prior notice and a reasonable opportunity to cure where practicable. When we restrict visibility of information, suspend or terminate monetization or paid entitlements, suspend or terminate an account, or otherwise restrict access to the Service because of illegal content or incompatibility with these Terms, we will provide a clear and specific statement of reasons to the affected recipient without undue delay, including the measure taken, the facts and grounds relied on, whether automated means were used, and information on available redress, to the extent required by applicable law (including the Digital Services Act where applicable).

Proportionality Considerations

When choosing the measures to be taken, we will consider the principles of proportionality and weigh the interests of the affected customer against our own interests in the unimpeded, trouble-free and integral continuation of our business activities. Criteria that are considered when imposing a measure include:

• The statement and meaning content of the specific content and its potential for injury or danger
• The frequency of publication of inadmissible content by the customer
• The ratio of publication of inadmissible content by the customer to their other service usage
• If recognizable, the intentions pursued by the customer with the publication of inadmissible content
• If recognizable, the existence and degree of fault of the publishing customer

Abuse Prevention

If persons frequently submit obviously unfounded reports or complaints, we may suspend the processing of reports and complaints from those persons after prior warning for an appropriate period of time.

Payment Terms

For Customers Using Free Plans

We do not require a payment method when using our free offering.

For Customers Purchasing Paid Plans

Paid plans (such as Pro or Max) are offered as one-time purchases, not as auto-renewing subscriptions. Prices and included features are shown on our website and at checkout.

A one-time purchase grants a non-exclusive right to use the paid features of the Service for as long as we continue to operate LaunchBert and offer those features. It is not a subscription, does not auto-renew, and does not guarantee that LaunchBert will exist indefinitely. If we discontinue the Service or a paid feature set, access to the discontinued parts ends after reasonable prior notice where practicable.

Plan Upgrades

Upgrading from a lower paid plan to a higher paid plan requires a separate one-time purchase of the higher plan. After successful payment, the higher plan’s entitlements replace the prior paid plan’s entitlements. Unless we expressly offer otherwise at checkout, no proration or credit for a prior one-time purchase applies.

Account Termination

Account termination completely closes your account and ends access to the Service, including free and paid features, and leads to deletion of account data as described in these Terms and the Privacy Policy. Account termination is separate from withdrawing from a Creem purchase contract. Withdrawal and refunds for paid purchases are handled as described under Right of Withdrawal and by Creem as merchant of record.

Withdrawal Right and Refunds

As a consumer, you have a 14-day withdrawal right from the conclusion of the relevant distance contract, as described under Right of Withdrawal. If you request that performance of the service begins during the withdrawal period and you withdraw, proportionate value compensation (Wertersatz) may apply where legally permitted.

Refunds and withdrawal handling for Creem purchases are carried out by Creem in accordance with applicable consumer protection laws and Creem’s buyer terms. A valid withdrawal, refund, or successful chargeback ends paid entitlements as described under Contractual Structure.

Payment Processing

We use Creem.io to handle one-time payments, invoicing, and taxes for paid plans. Creem.io acts as a merchant of record for these transactions. The payment methods available to you are shown at checkout. Creem.io may involve payment method providers, which may have their own terms.

We do not store your full payment method details on our servers. Payment and billing processing is performed by Creem.io and payment method providers under their respective terms and privacy notices.

Tax Information

Unless otherwise specified, prices are shown as displayed at checkout. Depending on your location and applicable law, taxes (such as VAT) may be added and will be shown before you complete the purchase. Invoices and receipts for purchases are issued by Creem.io as merchant of record.

Service Availability and Limitations

We are committed to ensuring that the Service is available to you with maximum reliability. While we strive to maintain good uptime, we do not guarantee continuous availability. Updates to the Service may result in brief downtime. These updates are scheduled to minimize impact on Users. For consumers, statutory rights remain unaffected. For business customers, the Service is provided subject to technical availability and within the limits set out in these Terms.

Warranty and Defect Liability

Consumer Rights

If you act as a consumer, the provisions of statutory warranty apply, including mandatory rights regarding digital services where applicable. Nothing in these Terms limits those mandatory rights.

Business Customer Rights

If you act as a business customer, the provisions of statutory warranty apply with consideration of the following limitations:

Defect Reporting

You must report any defects, disruptions, or damage to us immediately.

Warranty Limitations

Warranty for only insignificant reductions in the suitability of the service is excluded.

Pre-existing Defects

Liability independent of fault pursuant to § 536a para. 1 BGB for defects that already existed at the time of conclusion of the contract is excluded.

Termination Rights

Termination by you due to non-granting of contractually compliant use is only permissible if we have been given sufficient opportunity to remedy the defect and this has failed. A failure to remedy the defect is only to be assumed if this is impossible, if it is refused by us or delayed in an unreasonable manner, if there are justified doubts about the prospects of success, or if there are other reasons for unreasonableness for you.

Liability

General Liability Framework

We are liable for all contractual, quasi-contractual, and statutory, including tortious claims for damages and expense reimbursement as follows:

Unlimited Liability

We are liable without limitation from any legal basis:

• In case of intent or gross negligence
• In case of intentional or negligent injury to life, body, or health
• Based on a guarantee promise, insofar as nothing else is regulated in this regard
• Based on mandatory liability such as under the Product Liability Act

Limited Liability for Essential Contractual Obligations

If we negligently violate an essential contractual obligation, liability is limited to the contract-typical, foreseeable damage, unless unlimited liability applies according to the above provision. Essential contractual obligations are obligations that the contract imposes on us according to its content to achieve the contract purpose, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance with which you can regularly rely.

General Liability Exclusion

Otherwise, liability on our part is excluded. For consumers, mandatory statutory rights remain unaffected.

Vicarious Agents

The above liability regulations also apply with regard to our liability for our vicarious agents and legal representatives.

Indemnification

If you are a business customer, you indemnify us from all claims that other customers or other third parties assert against us due to violation of their rights based on content uploaded by you or due to your other use. You also assume the necessary costs of legal defense, including all court and attorney costs in the statutory amount. This does not apply if you are not responsible for the legal violation. You are obliged to provide us with all information that is necessary for examining the claims and for defense immediately, truthfully, and completely in the event of claims by third parties.

Service Availability

We do not guarantee uninterrupted availability of the Service. For consumers, statutory rights remain unaffected. For business customers, the Service is provided subject to technical availability and within the limits set out in these Terms.

Damage Limitations (Business Customers)

If you are a business customer and unlimited liability does not apply under the above provisions, our total liability for all claims arising out of or relating to the Service is limited to the amount you have paid us for the Service in the twelve (12) months preceding the event giving rise to the claim (or, for one-time purchases, the amount paid for the relevant purchase if higher protection is not required by mandatory law).

Data Processing and Storage

Our servers are located in Germany (Hetzner). By using the Service, you agree that your data may be processed and stored on these servers.

Details about what personal data we collect and how we process it are described in our Privacy Policy.

International Use

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. You are responsible for compliance with any applicable local laws in your jurisdiction.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Germany, excluding its conflict-of-law rules. If you are a consumer with habitual residence in another country, mandatory consumer protection provisions of that country remain unaffected.

Jurisdiction

If you are a consumer, the statutory rules on jurisdiction apply. If you are a business customer, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is our registered office, insofar as legally permissible.

Statute of Limitations

If you are a consumer, statutory limitation periods apply. If you are a business customer, claims arising from this contractual relationship become time-barred one (1) year after the statutory commencement of the limitation period, except for claims based on intent, gross negligence, injury to life, body or health, mandatory statutory liability, and claims arising from guarantees.

Users with questions about this Agreement or the Privacy Policy may contact us at support@launchbert.com.

Contract Duration and Termination

Contract Duration

The contract for use of the Service is concluded for an indefinite period and can be terminated by you at any time without observing a notice period and by us with a notice period of 14 days, without prejudice to paid entitlements that continue while we operate the corresponding features as described under Payment Terms, and without prejudice to extraordinary termination rights.

Extraordinary Termination

The right to extraordinary termination for important reasons remains unaffected. An important reason exists if the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed termination or until the expiry of a notice period, taking into account all circumstances of the individual case and weighing the mutual interests. Important reasons on our side include, in particular, illegal content, security risks, fraud, or material breach of these Terms that is not cured within a reasonable period after notice where a cure period is appropriate.

Account Termination Methods

Account terminations (complete account closure) can be made in the following ways:

Primary Method - Electronic Termination:

• Via the account deletion option provided in the Service (recommended method)
• This electronic termination process provides confirmation of the request

Alternative Method - Email Termination:

• By sending an email to support@launchbert.com with the subject "Account Termination"
• Include your account email address and confirmation of termination request
• We will process email terminations within 5 business days

Note: For technical and administrative reasons, we strongly recommend using the in-product account deletion option as it provides clearer processing and confirmation.

Effects of Termination

With the termination of the contract, you lose access to your user account. Furthermore, with the termination of the contract, our obligation to store your uploaded data also expires. Public launch listings associated with your products may be removed.

Confidentiality

We undertake to maintain confidentiality about all confidential information that we become aware of in connection with this contract and its execution and not to disclose it to third parties. Confidential information is information that is marked as confidential or whose confidentiality is evident from the circumstances, regardless of whether it has been communicated in written, electronic, embodied, or oral form. The confidentiality obligation does not apply insofar as we are legally obliged to disclose the confidential information or are obliged to do so due to existing or legally binding official or court decisions.

Terms Modification

General Right to Modify

We may update these Terms from time to time. Material changes become effective only after you have been informed and have agreed to them, for example by explicitly accepting the updated Terms in the Service. If a change is required by applicable law and must take effect without delay, we may implement it upon notice.

If you do not agree to updated Terms, you can stop using the Service and, where applicable, refrain from purchasing or upgrading paid plans. Statutory rights remain unaffected. Continued use alone does not constitute acceptance of material changes for consumers.

Alternative Dispute Resolution

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Right to Terminate for Breach

We may suspend or terminate your right to use our Service for a material breach of these Terms, after providing written notice and a reasonable opportunity to cure where practicable. We may act without a cure period where immediate action is necessary, including illegal content, security risk, fraud, or orders by competent authorities. Statement-of-reasons and proportionality rules under Content Moderation and Restrictions apply where relevant.

Severability

If any provision of these Terms is invalid, the remainder of these Terms remains in effect. Statutory rules on partial invalidity of standard business terms (§ 306 BGB) apply.

Miscellaneous

If you are a business customer, any additional or different terms proposed by you in any purchase order, request for proposal, or other document are hereby objected to by us and shall be void, unless we expressly agree otherwise in writing. The failure of us to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. You may assign claims arising from these Terms to third parties to the extent permitted by mandatory law. We may assign our rights and obligations under these Terms in whole or in part to an affiliate or in connection with a merger, acquisition, corporate restructuring, or sale of assets.